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Service management : , operations, strategy, information technology /
by Fitzsimmons, James A.
Publication:
New York : McGraw-Hill, 2011
. xvii, 541 p. :
29 cm.
Date:2011
Availability:
Copies available:
AUM Main Library
(2),
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| |
Service management : , operations, strategy, information technology /
by Fitzsimmons, James A.
Publication:
Boston, MA : McGraw-Hill, 2011
. xvii, 541 p. :
29 cm.
Date:2011
Availability:
Copies available:
AUM Main Library
(2),
|
|
| |
Service management : , operations, strategy, and information technology /
by Fitzsimmons, James A.
Publication:
Boston, MA : McGraw-Hill/Irwin, 2004
. xx, 587 p. :
27 cm. +
Date:2004
Availability:
Copies available:
AUM Main Library
(3),
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